175 Jobs

Senior Team Leader

DRB Recruitment England

Jobs Finance

My client in Peterborough is a growing, dynamic company operating in a fast-paced business environment and have an exciting opportunity to join their team as a Team Leader.
The successful applicant will be responsible for a medium sized team that deal with inbound and outbound calls from their customers. Your team will professionally handle each call whilst providing support and assistance as well as capturing detailed information.

Effective communication skills and a high attention to detail are essential. Previous customer service Team Leader experience is essential and you must be fully competent on Microsoft Office packages. Full training will be provided and ongoing support will be in place.

If you are a dedicated team player with a proven track record as a Team Leader who is seeking a new challenge within customer services, then this would be a fantastic opportunity to join a successful and expanding business.

-Ideally suited if you have previously worked in the Financial Services Sector.
-Have team management experience –establishing and managing a team’s performance against set targets.
-Be motivational – you’ll have demonstrable experience coaching and developing Sales Executives to achieve their maximum potential.
-Communication skills – you’ll be accurate and motivational, delivering regular communications to your team as well as being comfortable presenting information to Senior Management in a concise and coherent manner at internal meetings.
-Possess excellent written and oral communication skills- can deal with the business and is open to being challenged.
-Have excellent interpersonal skills
-High level organisational skills
-Good time Management
-Previous experience in managing and monitoring workflow processes
Staff development and conducting monthly reviews
-Have a strong work ethic and is excited about working for an entrepreneurial, growing firm.
-Demonstrate a track record of success, whilst delivering first class customer service.

ID #4052 Location England Industry Finance Type Full Time Role Senior Team Leader Career Level Senior Presence Office

Required Skills

Here’s an overview qualifications you need for this job.

Communication Organizational Job Related
1 Languages
English (Native)

Aditional Requirements

What else it would be nice to have.

Experience with Mac OS
2 Years Of experience

Salary & Benefits

Here’s what you get.

Full Time £25,000 /Annum

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Contact Details

DRB Recruitment Peterborough, Cambridgeshire 01733 807 418 recruit@drb-recruitment.co.uk

Company Information

A Brief Overview of the Company which posted this job offer

DRB Recruitment

Recruitment, just better.

Est. In 2012 20 People 175 Jobs
Drive It is our passion that drives us to deliver the best service for our clients and candidates alike. This drives us to achieve way in excess of our competitors
Respect We take pride in doing our jobs well, in how we portray ourselves, and for what we stand for. As such we respect every individual that we speak to, making sure that they are aware of what we, as a brand, can provide.
Brilliance Here at DRB we classify ourselves to be and have nothing but brilliant results both for our employees, candidates and client customer service. As a continued service provider for new staff we have 3 morals to ensure staff stay and bring in continued results to your business, if you want it you must work for it, if you deserve it you must prove it, if you want to keep it, have respect for it. With these in mind both client and candidate build long lasting relationships making sure that their journey with their new role and their new employee is long and prosperous.
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