My client is looking for an experienced Fleet Support Manager to join their busy team in Basildon on a 12-month contract to cover maternity leave.
Duties will include but not limited to:
Provide support for passive and allocated fleets.
Support FSBM Fleets on a day to day basis.
Maintain up to date fleet information and upload to the shared-drive.
Act as liaison for Key fleets seeking support.
Receive incoming Key fleet VOR mail and report back in a professional and timely manner.
Link and chase repairs at dealers, help and support the dealer to resolve VOR situations.
Act as point of contact for operators at the Winsford hub.
Using the internal systems, be a live link between all internal departments.
Carry out data analysis on a wide range of subjects to provide reports on specific issues as required.
Provide accurate reports to the field team by checking vehicle history and investigating individual vehicles.
Review invoice queries, monitor and allocate commercial WRANs, assist with commercial / policy decisions.
Review and monitor cost queries on specific fleet customers on a daily basis. providing regular reports of spend and trends.
Support fleet meeting’s at Winsford and also at customer’s premises where required.
Provide Fleet support for holiday / sick cover.
Manage future sales tenders.
Knowledge and Skills
The successful candidate will need excellent communication and presentation skills, both written and verbal.
The position requires a resilient, enthusiastic individual with a methodical approach, attention to detail & the ability to work on their own initiative within the Company’s guidelines, policies and procedures.
Microsoft Outlook, Word, Excel and Access competencies are a minimum requirement.
Technical and Customer Service knowledge is necessary.
If you feel you have the relevant experience please apply with an updated CV.